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Yes! All piercing & jewelry services require an appointment. Appointments allow us to provide individual attention to each client. They include time to view our jewelry selection, provide your service, discuss aftercare & anything else you may have questions about.
If you are looking to purchase jewelry and do not need help inserting it, you may walk-in. Appointments take priority and there may be a wait. We encourage you to call or text before you stop in.
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Proper identification is required in person for every appointment, every time. There will be no exceptions.
Please visit our Age & ID requirements page for a complete list of identification needed for specific services.
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Please visit our Age & ID Requirements page for a complete list.
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You must cancel or reschedule your appointment through the confirmation email you received when booking. Reschedules & cancellations must be done at least 12 hours before the beginning of your appointment.
Cancellations will result in a $5 processing fee.
Reschedules are accepted until 12 hours before your appointment time.
Deposits vary depending on what service you are booking. If you do not show up to your appointment, show up late, or cancel within 12 hours of the start of your appointment time your deposit will not be refunded.
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If you do not show up to your appointment, show up late, or cancel within 12 hours of the start of your appointment time your deposit will not be refunded.
If you are 5 minutes (or more) late to your appointment, it will be cancelled and your deposit will be forfeited.
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We do! Liz will pierce children ages 8 and up. Please visit our “Children’s Earlobe Piercings” page for more information.
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We will not pierce with or insert outside jewelry or jewelry that is not from a reputable body jewelry manufacturer. Wearing high quality jewelry is essential for the health of your piercing whether it is fresh or healed.
If you would like to get re-pierced with jewelry purchased at Fox & Fern or Gold Fox, you must bring your jewelry in 24hrs before your appointment for cleaning and processing. Appointments are not required to drop off jewelry. Please call or text ahead of time to be sure we are in the studio.
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Once jewelry has been inserted or has left the studio there are no returns or refunds.
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Bring it in!
Our jewelry manufacturers offer a lifetime warranty on any piece that is broken or damaged due to manufacturer defect. If it was a manufacturer error, the repair will be free of charge. If the damage was user error they may charge a small fee to repair the piece.
We will send the piece in to the company and have them repair it & return it.
Fox & Fern does not cover lost jewelry or jewelry that has been broken/damaged by the user.